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add method and model docs for powershell and python v2025
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---
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id: v2025-service-desk-integration-dto
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title: ServiceDeskIntegrationDto
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pagination_label: ServiceDeskIntegrationDto
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sidebar_label: ServiceDeskIntegrationDto
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sidebar_class_name: pythonsdk
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keywords: ['python', 'Python', 'sdk', 'ServiceDeskIntegrationDto', 'V2025ServiceDeskIntegrationDto']
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slug: /tools/sdk/python/v2025/models/service-desk-integration-dto
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tags: ['SDK', 'Software Development Kit', 'ServiceDeskIntegrationDto', 'V2025ServiceDeskIntegrationDto']
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---
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# ServiceDeskIntegrationDto
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## Properties
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Name | Type | Description | Notes
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------------ | ------------- | ------------- | -------------
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**id** | **str** | Unique identifier for the Service Desk integration | [optional]
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**name** | **str** | Service Desk integration's name. The name must be unique. | [required]
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**created** | **datetime** | The date and time the Service Desk integration was created | [optional]
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**modified** | **datetime** | The date and time the Service Desk integration was last modified | [optional]
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**description** | **str** | Service Desk integration's description. | [required]
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**type** | **str** | Service Desk integration types: - ServiceNowSDIM - ServiceNow | [required][default to 'ServiceNowSDIM']
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**owner_ref** | [**OwnerDto**](owner-dto) | | [optional]
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**cluster_ref** | [**SourceClusterDto**](source-cluster-dto) | | [optional]
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**cluster** | **str** | Cluster ID for the Service Desk integration (replaced by clusterRef, retained for backward compatibility). | [optional]
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**managed_sources** | **[]str** | Source IDs for the Service Desk integration (replaced by provisioningConfig.managedSResourceRefs, but retained here for backward compatibility). | [optional]
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**provisioning_config** | [**ProvisioningConfig**](provisioning-config) | | [optional]
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**attributes** | **map[string]object** | Service Desk integration's attributes. Validation constraints enforced by the implementation. | [required]
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**before_provisioning_rule** | [**BeforeProvisioningRuleDto**](before-provisioning-rule-dto) | | [optional]
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}
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## Example
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```python
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from sailpoint.v2025.models.service_desk_integration_dto import ServiceDeskIntegrationDto
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service_desk_integration_dto = ServiceDeskIntegrationDto(
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id='62945a496ef440189b1f03e3623411c8',
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name='Service Desk Integration Name',
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created='2024-01-17T18:45:25.994Z',
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modified='2024-02-18T18:45:25.994Z',
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description='A very nice Service Desk integration',
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type='ServiceNowSDIM',
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owner_ref=sailpoint.v2025.models.owner_dto.OwnerDto(
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type = 'IDENTITY',
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id = '2c9180a46faadee4016fb4e018c20639',
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name = 'Support', ),
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cluster_ref=sailpoint.v2025.models.source_cluster_dto.SourceClusterDto(
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type = 'CLUSTER',
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id = '2c9180847a7fccdd017aa5896f9f4f6f',
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name = 'Training VA', ),
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cluster='xyzzy999',
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managed_sources=[2c9180835d191a86015d28455b4a2329, 2c5680835d191a85765d28455b4a9823],
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provisioning_config=sailpoint.v2025.models.provisioning_config.ProvisioningConfig(
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universal_manager = True,
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managed_resource_refs = [{type=SOURCE, id=2c9180855d191c59015d291ceb051111, name=My Source 1}, {type=SOURCE, id=2c9180855d191c59015d291ceb052222, name=My Source 2}],
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plan_initializer_script = sailpoint.v2025.models.provisioning_config_plan_initializer_script.ProvisioningConfig_planInitializerScript(
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source = '<?xml version='1.0' encoding='UTF-8'?>\r\n<!DOCTYPE Rule PUBLIC \"sailpoint.dtd\" \"sailpoint.dtd\">\r\n<Rule name=\"Example Rule\" type=\"BeforeProvisioning\">\r\n <Description>Before Provisioning Rule which changes disables and enables to a modify.</Description>\r\n <Source><![CDATA[\r\nimport sailpoint.object.*;\r\nimport sailpoint.object.ProvisioningPlan.AccountRequest;\r\nimport sailpoint.object.ProvisioningPlan.AccountRequest.Operation;\r\nimport sailpoint.object.ProvisioningPlan.AttributeRequest;\r\nimport sailpoint.object.ProvisioningPlan;\r\nimport sailpoint.object.ProvisioningPlan.Operation;\r\n\r\nfor ( AccountRequest accountRequest : plan.getAccountRequests() ) {\r\n if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Disable ) ) {\r\n accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\r\n }\r\n if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Enable ) ) {\r\n accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\r\n }\r\n}\r\n\r\n ]]></Source>
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', ),
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no_provisioning_requests = True,
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provisioning_request_expiration = 7, ),
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attributes={property=value, key=value},
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before_provisioning_rule=sailpoint.v2025.models.before_provisioning_rule_dto.BeforeProvisioningRuleDto(
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type = 'RULE',
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id = '048eb3d55c5a4758bd07dccb87741c78',
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name = 'Before Provisioning Airtable Rule', )
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)
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```
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[[Back to top]](#)
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