--- id: create-service-desk-integration sidebar_label: Create new Service Desk integration hide_title: true hide_table_of_contents: true api: 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 sidebar_class_name: "post api-method" info_path: docs/api/beta/identitynow-beta-api custom_edit_url: "https://github.com/sailpoint-oss/developer.sailpoint.com/issues/new?assignees=&labels=&template=bug-report.md&title=%5BBug%5D+Your+Bug+Report+Here Requesting changes to 'Create new Service Desk integration' (create-service-desk-integration)" --- import ApiTabs from "@theme/ApiTabs"; import DiscriminatorTabs from "@theme/DiscriminatorTabs"; import MethodEndpoint from "@theme/ApiExplorer/MethodEndpoint"; import SecuritySchemes from "@theme/ApiExplorer/SecuritySchemes"; import MimeTabs from "@theme/MimeTabs"; import ParamsItem from "@theme/ParamsItem"; import ResponseSamples from "@theme/ResponseSamples"; import SchemaItem from "@theme/SchemaItem"; import SchemaTabs from "@theme/SchemaTabs"; import Markdown from "@theme/Markdown"; import OperationTabs from "@theme/OperationTabs"; import TabItem from "@theme/TabItem";

Create new Service Desk integration

Create a new Service Desk Integrations. A token with Org Admin or Service Desk Admin authority is required to access this endpoint. ## Request

Body

required
The specifics of a new integration to create
    ownerRef object
    Owner's identity.
    clusterRef object
    Source cluster.
    provisioningConfig object
    The 'provisioningConfig' property specifies the configuration used to provision integrations.
    managedResourceRefs object[]
    References to sources for the Service Desk integration template. May only be specified if universalManager is false.
  • Array [
  • ]
  • planInitializerScript object
    This is a reference to a plan initializer script.
    \\r\\n\\r\\n\\r\\n Before Provisioning Rule which changes disables and enables to a modify.\\r\\n \n"}}>
    attributes objectrequired
    Service Desk integration's attributes. Validation constraints enforced by the implementation.
    beforeProvisioningRule object
    Before Provisioning Rule.
details of the created integration
Schema
    ownerRef object
    Owner's identity.
    clusterRef object
    Source cluster.
    provisioningConfig object
    The 'provisioningConfig' property specifies the configuration used to provision integrations.
    managedResourceRefs object[]
    References to sources for the Service Desk integration template. May only be specified if universalManager is false.
  • Array [
  • ]
  • planInitializerScript object
    This is a reference to a plan initializer script.
    \\r\\n\\r\\n\\r\\n Before Provisioning Rule which changes disables and enables to a modify.\\r\\n \n"}}>
    attributes objectrequired
    Service Desk integration's attributes. Validation constraints enforced by the implementation.
    beforeProvisioningRule object
    Before Provisioning Rule.
\\\\r\\\\n\\\\r\\\\n\\\\r\\\\n Before Provisioning Rule which changes disables and enables to a modify.\\\\r\\\\n \\n\"\n },\n \"noProvisioningRequests\": true,\n \"provisioningRequestExpiration\": 7\n },\n \"attributes\": {\n \"property\": \"value\",\n \"key\": \"value\"\n },\n \"beforeProvisioningRule\": {\n \"type\": \"RULE\",\n \"id\": \"048eb3d55c5a4758bd07dccb87741c78\",\n \"name\": \"Before Provisioning Airtable Rule\"\n }\n}"} language={"json"}>
Client Error - Returned if the request body is invalid.
Schema
    messages object[]
    Generic localized reason for error
  • Array [
  • ]
  • causes object[]
    Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
  • Array [
  • ]
Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.
Schema
Forbidden - Returned if the user you are running as, doesn't have access to this end-point.
Schema
    messages object[]
    Generic localized reason for error
  • Array [
  • ]
  • causes object[]
    Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
  • Array [
  • ]
An example of a 403 response object
Not Found - returned if the request URL refers to a resource or object that does not exist
Schema
    messages object[]
    Generic localized reason for error
  • Array [
  • ]
  • causes object[]
    Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
  • Array [
  • ]
An example of a 404 response object
Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.
Schema
Internal Server Error - Returned if there is an unexpected error.
Schema
    messages object[]
    Generic localized reason for error
  • Array [
  • ]
  • causes object[]
    Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
  • Array [
  • ]
An example of a 500 response object