--- id: patch-service-desk-integration sidebar_label: Service Desk Integration Update - PATCH hide_title: true hide_table_of_contents: true api: {"operationId":"patchServiceDeskIntegration","tags":["Service Desk Integration"],"description":"Update an existing ServiceDeskIntegration by ID with a PATCH request.","parameters":[{"name":"id","in":"path","description":"ID of the Service Desk integration to update","required":true,"style":"simple","explode":false,"schema":{"type":"string","example":"anId"}}],"requestBody":{"required":true,"description":"A list of SDIM update operations according to the [JSON Patch](https://tools.ietf.org/html/rfc6902) standard.\n\nPATCH can only be applied to the following fields:\n * \"beforeProvisioningRule\"\n\nA 403 Forbidden Error indicates that you attempted to PATCH a field that is not allowed.\n","content":{"application/json-patch+json":{"schema":{"type":"object","description":"A JSONPatch document as defined by [RFC 6902 - JSON Patch](https://tools.ietf.org/html/rfc6902)","properties":{"operations":{"description":"Operations to be applied","type":"array","items":{"type":"object","description":"A JSONPatch Operation as defined by [RFC 6902 - JSON Patch](https://tools.ietf.org/html/rfc6902)","required":["op","path"],"properties":{"op":{"type":"string","description":"The operation to be performed","enum":["add","remove","replace","move","copy","test"],"example":"replace"},"path":{"type":"string","description":"A string JSON Pointer representing the target path to an element to be affected by the operation","example":"/description"},"value":{"anyOf":[{"type":"string"},{"type":"integer"},{"type":"object"},{"type":"array","items":{"anyOf":[{"type":"string"},{"type":"integer"},{"type":"object"}]}}],"description":"The value to be used for the operation, required for \"add\" and \"replace\" operations","example":"New description"}}}}},"example":"[\n {\n\t \"op\": \"replace\",\n\t \"path\": \"/description\",\n\t \"value\": \"A new description\"\n }\n]"}}}},"responses":{"200":{"description":"ServiceDeskIntegrationDto as updated","content":{"application/json":{"schema":{"allOf":[{"type":"object","required":["name"],"properties":{"id":{"description":"System-generated unique ID of the Object","type":"string","example":"id12345","readOnly":true},"name":{"description":"Name of the Object","type":"string","example":"aName"},"created":{"description":"Creation date of the Object","type":"string","example":"2015-05-28T14:07:17Z","format":"date-time","readOnly":true},"modified":{"description":"Last modification date of the Object","type":"string","example":"2015-05-28T14:07:17Z","format":"date-time","readOnly":true}}},{"type":"object","description":"Specification of a Service Desk integration","required":["description","type","attributes"],"properties":{"description":{"description":"Description of the Service Desk integration","type":"string","example":"A very nice Service Desk integration"},"type":{"description":"Type of the Service Desk integration","type":"string","default":"ServiceNowSDIM"},"ownerRef":{"type":"object","properties":{"type":{"description":"DTO type","type":"string","enum":["ACCOUNT_CORRELATION_CONFIG","ACCESS_PROFILE","ACCESS_REQUEST_APPROVAL","ACCOUNT","APPLICATION","CAMPAIGN","CAMPAIGN_FILTER","CERTIFICATION","CLUSTER","CONNECTOR_SCHEMA","ENTITLEMENT","GOVERNANCE_GROUP","IDENTITY","IDENTITY_PROFILE","IDENTITY_REQUEST","LIFECYCLE_STATE","PASSWORD_POLICY","ROLE","RULE","SOD_POLICY","SOURCE","TAG_CATEGORY","TASK_RESULT","REPORT_RESULT","SOD_VIOLATION","ACCOUNT_ACTIVITY"],"example":"IDENTITY"},"id":{"type":"string","description":"ID of the object to which this reference applies","example":"2c91808568c529c60168cca6f90c1313"},"name":{"type":"string","description":"Human-readable display name of the object to which this reference applies","example":"William Wilson"}},"description":"Reference to the identity that is the owner of this Service Desk integration","default":{"type":"IDENTITY"}},"clusterRef":{"type":"object","properties":{"type":{"description":"DTO type","type":"string","enum":["ACCOUNT_CORRELATION_CONFIG","ACCESS_PROFILE","ACCESS_REQUEST_APPROVAL","ACCOUNT","APPLICATION","CAMPAIGN","CAMPAIGN_FILTER","CERTIFICATION","CLUSTER","CONNECTOR_SCHEMA","ENTITLEMENT","GOVERNANCE_GROUP","IDENTITY","IDENTITY_PROFILE","IDENTITY_REQUEST","LIFECYCLE_STATE","PASSWORD_POLICY","ROLE","RULE","SOD_POLICY","SOURCE","TAG_CATEGORY","TASK_RESULT","REPORT_RESULT","SOD_VIOLATION","ACCOUNT_ACTIVITY"],"example":"IDENTITY"},"id":{"type":"string","description":"ID of the object to which this reference applies","example":"2c91808568c529c60168cca6f90c1313"},"name":{"type":"string","description":"Human-readable display name of the object to which this reference applies","example":"William Wilson"}},"description":"Reference to the source cluster for this Service Desk integration","default":{"type":"CLUSTER"}},"cluster":{"description":"ID of the cluster for the Service Desk integration (replaced by clusterRef, retained for backward compatibility)","type":"string","example":"xyzzy999","deprecated":true},"managedSources":{"description":"Source IDs for the Service Desk integration (replaced by provisioningConfig.managedSResourceRefs, but retained here for backward compatibility)","type":"array","items":{"type":"string"},"deprecated":true},"provisioningConfig":{"description":"The 'provisioningConfig' property specifies the configuration used to provision integrations.","type":"object","properties":{"universalManager":{"description":"Specifies whether this configuration is used to manage provisioning requests for all sources from the org. If true, no managedResourceRefs are allowed.","type":"boolean","readOnly":true},"managedResourceRefs":{"description":"References to sources for the Service Desk integration template. May only be specified if universalManager is false.","type":"array","items":{"type":"object","properties":{"type":{"description":"DTO type","type":"string","enum":["ACCOUNT_CORRELATION_CONFIG","ACCESS_PROFILE","ACCESS_REQUEST_APPROVAL","ACCOUNT","APPLICATION","CAMPAIGN","CAMPAIGN_FILTER","CERTIFICATION","CLUSTER","CONNECTOR_SCHEMA","ENTITLEMENT","GOVERNANCE_GROUP","IDENTITY","IDENTITY_PROFILE","IDENTITY_REQUEST","LIFECYCLE_STATE","PASSWORD_POLICY","ROLE","RULE","SOD_POLICY","SOURCE","TAG_CATEGORY","TASK_RESULT","REPORT_RESULT","SOD_VIOLATION","ACCOUNT_ACTIVITY"],"example":"IDENTITY"},"id":{"type":"string","description":"ID of the object to which this reference applies","example":"2c91808568c529c60168cca6f90c1313"},"name":{"type":"string","description":"Human-readable display name of the object to which this reference applies","example":"William Wilson"}},"default":{"type":"SOURCE"}}},"planInitializerScript":{"description":"This is a reference to a plan initializer script.","type":"object","properties":{"source":{"description":"This is a Rule that allows provisioning instruction changes.","type":"string"}}}}},"attributes":{"description":"Attributes of the Service Desk integration. Validation constraints enforced by the implementation.","type":"object","additionalProperties":true},"beforeProvisioningRule":{"type":"object","properties":{"type":{"description":"DTO type","type":"string","enum":["ACCOUNT_CORRELATION_CONFIG","ACCESS_PROFILE","ACCESS_REQUEST_APPROVAL","ACCOUNT","APPLICATION","CAMPAIGN","CAMPAIGN_FILTER","CERTIFICATION","CLUSTER","CONNECTOR_SCHEMA","ENTITLEMENT","GOVERNANCE_GROUP","IDENTITY","IDENTITY_PROFILE","IDENTITY_REQUEST","LIFECYCLE_STATE","PASSWORD_POLICY","ROLE","RULE","SOD_POLICY","SOURCE","TAG_CATEGORY","TASK_RESULT","REPORT_RESULT","SOD_VIOLATION","ACCOUNT_ACTIVITY"],"example":"IDENTITY"},"id":{"type":"string","description":"ID of the object to which this reference applies","example":"2c91808568c529c60168cca6f90c1313"},"name":{"type":"string","description":"Human-readable display name of the object to which this reference applies","example":"William Wilson"}},"description":"Reference to beforeProvisioningRule for this Service Desk integration","default":{"type":"RULE"}}}}]}}}},"400":{"description":"Client Error - Returned if the request body is invalid.","content":{"application/json":{"schema":{"type":"object","properties":{"detailCode":{"type":"string","description":"Fine-grained error code providing more detail of the error.","example":"400.1 Bad Request Content"},"trackingId":{"type":"string","description":"Unique tracking id for the error.","example":"e7eab60924f64aa284175b9fa3309599"},"messages":{"type":"array","description":"Generic localized reason for error","items":{"type":"object","properties":{"locale":{"type":"string","description":"The locale for the message text, a BCP 47 language tag.","example":"en-US"},"localeOrigin":{"type":"string","enum":["DEFAULT","REQUEST"],"description":"An indicator of how the locale was selected. *DEFAULT* means the locale is the system default. *REQUEST* means the locale was selected from the request context (i.e., best match based on the *Accept-Language* header). Additional values may be added in the future without notice.","example":"DEFAULT"},"text":{"type":"string","description":"Actual text of the error message in the indicated locale.","example":"The request was syntactically correct but its content is semantically invalid."}}}},"causes":{"type":"array","description":"Plain-text descriptive reasons to provide additional detail to the text provided in the messages field","items":{"type":"object","properties":{"locale":{"type":"string","description":"The locale for the message text, a BCP 47 language tag.","example":"en-US"},"localeOrigin":{"type":"string","enum":["DEFAULT","REQUEST"],"description":"An indicator of how the locale was selected. *DEFAULT* means the locale is the system default. *REQUEST* means the locale was selected from the request context (i.e., best match based on the *Accept-Language* header). Additional values may be added in the future without notice.","example":"DEFAULT"},"text":{"type":"string","description":"Actual text of the error message in the indicated locale.","example":"The request was syntactically correct but its content is semantically invalid."}}}}}}}}},"401":{"description":"Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.","content":{"application/json":{"schema":{"type":"object","properties":{"error":{"description":"A message describing the error","example":"JWT validation failed: JWT is expired"}}}}}},"403":{"description":"Forbidden - Returned if the user you are running as, doesn't have access to this end-point.","content":{"application/json":{"schema":{"type":"object","properties":{"detailCode":{"type":"string","description":"Fine-grained error code providing more detail of the error.","example":"400.1 Bad Request Content"},"trackingId":{"type":"string","description":"Unique tracking id for the error.","example":"e7eab60924f64aa284175b9fa3309599"},"messages":{"type":"array","description":"Generic localized reason for error","items":{"type":"object","properties":{"locale":{"type":"string","description":"The locale for the message text, a BCP 47 language tag.","example":"en-US"},"localeOrigin":{"type":"string","enum":["DEFAULT","REQUEST"],"description":"An indicator of how the locale was selected. *DEFAULT* means the locale is the system default. *REQUEST* means the locale was selected from the request context (i.e., best match based on the *Accept-Language* header). Additional values may be added in the future without notice.","example":"DEFAULT"},"text":{"type":"string","description":"Actual text of the error message in the indicated locale.","example":"The request was syntactically correct but its content is semantically invalid."}}}},"causes":{"type":"array","description":"Plain-text descriptive reasons to provide additional detail to the text provided in the messages field","items":{"type":"object","properties":{"locale":{"type":"string","description":"The locale for the message text, a BCP 47 language tag.","example":"en-US"},"localeOrigin":{"type":"string","enum":["DEFAULT","REQUEST"],"description":"An indicator of how the locale was selected. *DEFAULT* means the locale is the system default. *REQUEST* means the locale was selected from the request context (i.e., best match based on the *Accept-Language* header). Additional values may be added in the future without notice.","example":"DEFAULT"},"text":{"type":"string","description":"Actual text of the error message in the indicated locale.","example":"The request was syntactically correct but its content is semantically invalid."}}}}}},"examples":{"403":{"summary":"An example of a 403 response object","value":{"detailCode":"403 Forbidden","trackingId":"b21b1f7ce4da4d639f2c62a57171b427","messages":[{"locale":"en-US","localeOrigin":"DEFAULT","text":"The server understood the request but refuses to authorize it."}]}}}}}},"404":{"description":"Not Found - returned if the request URL refers to a resource or object that does not exist","content":{"application/json":{"schema":{"type":"object","properties":{"detailCode":{"type":"string","description":"Fine-grained error code providing more detail of the error.","example":"400.1 Bad Request Content"},"trackingId":{"type":"string","description":"Unique tracking id for the error.","example":"e7eab60924f64aa284175b9fa3309599"},"messages":{"type":"array","description":"Generic localized reason for error","items":{"type":"object","properties":{"locale":{"type":"string","description":"The locale for the message text, a BCP 47 language tag.","example":"en-US"},"localeOrigin":{"type":"string","enum":["DEFAULT","REQUEST"],"description":"An indicator of how the locale was selected. *DEFAULT* means the locale is the system default. *REQUEST* means the locale was selected from the request context (i.e., best match based on the *Accept-Language* header). Additional values may be added in the future without notice.","example":"DEFAULT"},"text":{"type":"string","description":"Actual text of the error message in the indicated locale.","example":"The request was syntactically correct but its content is semantically invalid."}}}},"causes":{"type":"array","description":"Plain-text descriptive reasons to provide additional detail to the text provided in the messages field","items":{"type":"object","properties":{"locale":{"type":"string","description":"The locale for the message text, a BCP 47 language tag.","example":"en-US"},"localeOrigin":{"type":"string","enum":["DEFAULT","REQUEST"],"description":"An indicator of how the locale was selected. *DEFAULT* means the locale is the system default. *REQUEST* means the locale was selected from the request context (i.e., best match based on the *Accept-Language* header). Additional values may be added in the future without notice.","example":"DEFAULT"},"text":{"type":"string","description":"Actual text of the error message in the indicated locale.","example":"The request was syntactically correct but its content is semantically invalid."}}}}}},"examples":{"404":{"summary":"An example of a 404 response object","value":{"detailCode":"404 Not found","trackingId":"b21b1f7ce4da4d639f2c62a57171b427","messages":[{"locale":"en-US","localeOrigin":"DEFAULT","text":"The server did not find a current representation for the target resource."}]}}}}}},"429":{"description":"Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.","content":{"application/json":{"schema":{"type":"object","properties":{"message":{"description":"A message describing the error","example":" Rate Limit Exceeded "}}}}}},"500":{"description":"Internal Server Error - Returned if there is an unexpected error.","content":{"application/json":{"schema":{"type":"object","properties":{"detailCode":{"type":"string","description":"Fine-grained error code providing more detail of the error.","example":"400.1 Bad Request Content"},"trackingId":{"type":"string","description":"Unique tracking id for the error.","example":"e7eab60924f64aa284175b9fa3309599"},"messages":{"type":"array","description":"Generic localized reason for error","items":{"type":"object","properties":{"locale":{"type":"string","description":"The locale for the message text, a BCP 47 language tag.","example":"en-US"},"localeOrigin":{"type":"string","enum":["DEFAULT","REQUEST"],"description":"An indicator of how the locale was selected. *DEFAULT* means the locale is the system default. *REQUEST* means the locale was selected from the request context (i.e., best match based on the *Accept-Language* header). Additional values may be added in the future without notice.","example":"DEFAULT"},"text":{"type":"string","description":"Actual text of the error message in the indicated locale.","example":"The request was syntactically correct but its content is semantically invalid."}}}},"causes":{"type":"array","description":"Plain-text descriptive reasons to provide additional detail to the text provided in the messages field","items":{"type":"object","properties":{"locale":{"type":"string","description":"The locale for the message text, a BCP 47 language tag.","example":"en-US"},"localeOrigin":{"type":"string","enum":["DEFAULT","REQUEST"],"description":"An indicator of how the locale was selected. *DEFAULT* means the locale is the system default. *REQUEST* means the locale was selected from the request context (i.e., best match based on the *Accept-Language* header). Additional values may be added in the future without notice.","example":"DEFAULT"},"text":{"type":"string","description":"Actual text of the error message in the indicated locale.","example":"The request was syntactically correct but its content is semantically invalid."}}}}}},"examples":{"500":{"summary":"An example of a 500 response object","value":{"detailCode":"500.0 Internal Fault","trackingId":"b21b1f7ce4da4d639f2c62a57171b427","messages":[{"locale":"en-US","localeOrigin":"DEFAULT","text":"An internal fault occurred."}]}}}}}}},"security":[{"bearerAuth":["idn:service-desk-admin:write","idn:service-desk-integration:write"]}],"method":"patch","path":"/service-desk-integrations/{id}","servers":[{"url":"https://{tenant}.api.identitynow.com/v3","description":"This is the production API server.","variables":{"tenant":{"default":"sailpoint","description":"This is the name of your tenant, typically your company's name."}}}],"securitySchemes":{"oauth2":{"type":"oauth2","description":"OAuth2 Bearer token (JWT). See [IdentityNow REST API Authentication](https://developer.sailpoint.com/docs/authentication.html) for more information.\n- Directions for generating a [personal access token](https://developer.sailpoint.com/docs/authentication.html#personal-access-tokens)\n- Directions using [client credentials flow](https://developer.sailpoint.com/docs/authentication.html#client-credentials-grant-flow)\n- Directions for using [authorization code flow](https://developer.sailpoint.com/docs/authentication.html#authorization-code-grant-flow)\n\nWhich authentication method should I choose? See our [guide](https://developer.sailpoint.com/docs/authentication.html#which-oauth-2-0-grant-flow-should-i-use)\n\nLearn more about how to find your `tokenUrl` and `authorizationUrl` [in our docs](https://developer.sailpoint.com/docs/authentication.html#finding-your-tenant-s-oauth-details)\n","flows":{"clientCredentials":{"tokenUrl":"https://tenant.api.identitynow.com/oauth/token","scopes":{"sp:scopes:default":"default scope","sp:scopes:all":"access to all scopes"}},"authorizationCode":{"authorizationUrl":"https://tenant.identitynow.com/oauth/authorize","tokenUrl":"https://tenant.api.identitynow.com/oauth/token","scopes":{"sp:scopes:default":"default scope","sp:scopes:all":"access to all scopes"}}}}},"jsonRequestBodyExample":"[\n {\n\t \"op\": \"replace\",\n\t \"path\": \"/description\",\n\t \"value\": \"A new description\"\n }\n]","info":{"contact":{"email":"developers@sailpoint.com","name":"Developer Relations","url":"https://developer.sailpoint.com/discuss"},"description":"These are the public APIs for SailPoint's SaaS services. We encourage you to join the SailPoint Developer Community forum at https://developer.sailpoint.com/discuss to connect with other developers using our APIs.","title":"SailPoint - SaaS API","version":"3.0.0"},"postman":{"name":"Service Desk Integration Update - PATCH","description":{"content":"Update an existing ServiceDeskIntegration by ID with a PATCH request.","type":"text/plain"},"url":{"path":["service-desk-integrations",":id"],"host":["{{baseUrl}}"],"query":[],"variable":[{"disabled":false,"description":{"content":"(Required) ID of the Service Desk integration to update","type":"text/plain"},"type":"any","value":"","key":"id"}]},"header":[{"key":"Content-Type","value":"application/json-patch+json"},{"key":"Accept","value":"application/json"}],"method":"PATCH","body":{"mode":"raw","raw":"\"\"","options":{"raw":{"language":"json"}}}}} sidebar_class_name: "patch api-method" info_path: docs/sailpoint-api-v3/sail-point-saa-s-api --- import ApiTabs from "@theme/ApiTabs"; import MimeTabs from "@theme/MimeTabs"; import ParamsItem from "@theme/ParamsItem"; import ResponseSamples from "@theme/ResponseSamples"; import SchemaItem from "@theme/SchemaItem" import SchemaTabs from "@theme/SchemaTabs"; import DiscriminatorTabs from "@theme/DiscriminatorTabs"; import TabItem from "@theme/TabItem"; ## Service Desk Integration Update - PATCH Update an existing ServiceDeskIntegration by ID with a PATCH request.
Path Parameters
Request Body required
A list of SDIM update operations according to the [JSON Patch](https://tools.ietf.org/html/rfc6902) standard. PATCH can only be applied to the following fields: * "beforeProvisioningRule" A 403 Forbidden Error indicates that you attempted to PATCH a field that is not allowed.
    operations object[]
    Operations to be applied
    value object
    The value to be used for the operation, required for "add" and "replace" operations
  • anyOf
  • string
  • integer
  • anyOf
  • string
  • integer
ServiceDeskIntegrationDto as updated
Schema
    ownerRef object
    Reference to the identity that is the owner of this Service Desk integration
    clusterRef object
    Reference to the source cluster for this Service Desk integration
    provisioningConfig object
    The 'provisioningConfig' property specifies the configuration used to provision integrations.
    managedResourceRefs object[]
    References to sources for the Service Desk integration template. May only be specified if universalManager is false.
    planInitializerScript object
    This is a reference to a plan initializer script.
    attributes object
    Attributes of the Service Desk integration. Validation constraints enforced by the implementation.
    beforeProvisioningRule object
    Reference to beforeProvisioningRule for this Service Desk integration
Client Error - Returned if the request body is invalid.
Schema
    messages object[]
    Generic localized reason for error
    causes object[]
    Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.
Schema
Forbidden - Returned if the user you are running as, doesn't have access to this end-point.
Schema
    messages object[]
    Generic localized reason for error
    causes object[]
    Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Not Found - returned if the request URL refers to a resource or object that does not exist
Schema
    messages object[]
    Generic localized reason for error
    causes object[]
    Plain-text descriptive reasons to provide additional detail to the text provided in the messages field
Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.
Schema
Internal Server Error - Returned if there is an unexpected error.
Schema
    messages object[]
    Generic localized reason for error
    causes object[]
    Plain-text descriptive reasons to provide additional detail to the text provided in the messages field