mirror of
https://github.com/LukeHagar/developer.sailpoint.com.git
synced 2025-12-09 20:37:47 +00:00
27 lines
1.2 KiB
YAML
27 lines
1.2 KiB
YAML
description: This contains the common properties for provisioning of incident, change request, or service request tickets to the Ticketing System.
|
|
required:
|
|
- request
|
|
type: object
|
|
properties:
|
|
request:
|
|
description: A request payload attributes map used to create a manual fulfillment ticket to the Ticketing System.
|
|
type: object
|
|
additionalProperties: true
|
|
example:
|
|
description: SailPoint Access Request,
|
|
req_description: The Service Request created by SailPoint ServiceNow Service Integration Module (SIM).,
|
|
req_short_description: SailPoint New Access Request Created from IdentityNow,
|
|
short_description: SailPoint Access Request $!plan.arguments.identityRequestId
|
|
requestRootElement:
|
|
description: The outermost level of the JSON element or root of a request. Optional in some Service Desk Integrations.
|
|
type: string
|
|
example: items
|
|
resource:
|
|
description: The resource URL to use to create a ticket in the Ticketing System, not including the base URL prefix.
|
|
type: string
|
|
example: /api/x_sap_sdim/sailpoint_cart_js_api/create_ticket
|
|
responseElement:
|
|
description: A JSON path expression, specifying where to obtain ticket status from a REST response.
|
|
type: string
|
|
example: result.state
|