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SIMIntegrations

Use this API to administer IdentityNow's Service Integration Module, or SIM integration with ServiceNow, so that it converts IdentityNow provisioning actions into tickets in ServiceNow.

ServiceNow is a software platform that supports IT service management and automates common business processes for requesting and fulfilling service requests across a business enterprise.

You must have an IdentityNow ServiceNow ServiceDesk license to use this integration. Contact your Customer Success Manager for more information.

Service Desk integration for IdentityNow and in deprecation - not available for new implementation, as of July 21st, 2021. As per SailPoint’s support policy, all existing SailPoint IdentityNow customers using this legacy integration will be supported until July 2022.

All URIs are relative to https://sailpoint.api.identitynow.com/beta

Method	HTTP request	Description
New-BetaSIMIntegration	POST `/sim-integrations`	Create new SIM integration
Remove-BetaSIMIntegration	DELETE `/sim-integrations/{id}`	Delete a SIM integration
Get-BetaSIMIntegration	GET `/sim-integrations/{id}`	Get a SIM integration details.
Get-BetaSIMIntegrations	GET `/sim-integrations`	List the existing SIM integrations.
Update-BetaBeforeProvisioningRule	PATCH `/sim-integrations/{id}/beforeProvisioningRule`	Patch a SIM beforeProvisioningRule attribute.
Update-BetaSIMAttributes	PATCH `/sim-integrations/{id}`	Patch a SIM attribute.
Send-BetaSIMIntegration	PUT `/sim-integrations/{id}`	Update an existing SIM integration

create-sim-integration

Create a new SIM Integrations. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

Parameters

Param Type	Name	Data Type	Required	Description
Body	SimIntegrationDetails	SimIntegrationDetails	True	DTO containing the details of the SIM integration

Return type

ServiceDeskIntegrationDto

Responses

Code	Description	Data Type
200	details of the created integration	ServiceDeskIntegrationDto
400	Client Error - Returned if the request body is invalid.	ErrorResponseDto
401	Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.	ListAccessModelMetadataAttribute401Response
403	Forbidden - Returned if the user you are running as, doesn't have access to this end-point.	ErrorResponseDto
404	Not Found - returned if the request URL refers to a resource or object that does not exist	ErrorResponseDto
429	Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.	ListAccessModelMetadataAttribute429Response
500	Internal Server Error - Returned if there is an unexpected error.	ErrorResponseDto

HTTP request headers

Content-Type: application/json
Accept: application/json

Example

$SimIntegrationDetails = @"{
  "cluster" : "xyzzy999",
  "statusMap" : "{closed_cancelled=Failed, closed_complete=Committed, closed_incomplete=Failed, closed_rejected=Failed, in_process=Queued, requested=Queued}",
  "request" : "{description=SailPoint Access Request,, req_description=The Service Request created by SailPoint ServiceNow Service Integration Module (SIM).,, req_short_description=SailPoint New Access Request Created from IdentityNow,, short_description=SailPoint Access Request $!plan.arguments.identityRequestId}",
  "sources" : [ "2c9180835d191a86015d28455b4a2329", "2c5680835d191a85765d28455b4a9823" ],
  "created" : "2023-01-03T21:16:22.432Z",
  "name" : "aName",
  "modified" : "2023-01-03T21:16:22.432Z",
  "description" : "Integration description",
  "attributes" : "{\"uid\":\"Walter White\",\"firstname\":\"walter\",\"cloudStatus\":\"UNREGISTERED\",\"displayName\":\"Walter White\",\"identificationNumber\":\"942\",\"lastSyncDate\":1470348809380,\"email\":\"walter@gmail.com\",\"lastname\":\"white\"}",
  "id" : "id12345",
  "type" : "ServiceNow Service Desk",
  "beforeProvisioningRule" : {
    "name" : "Example Rule",
    "id" : "2c918085708c274401708c2a8a760001",
    "type" : "IDENTITY"
  }
}"@

# Create new SIM integration

try {
    $Result = ConvertFrom-JsonToSimIntegrationDetails -Json $SimIntegrationDetails
    New-BetaSIMIntegration -BetaSimIntegrationDetails $Result
    
    # Below is a request that includes all optional parameters
    # New-BetaSIMIntegration -BetaSimIntegrationDetails $SimIntegrationDetails  
} catch {
    Write-Host $_.Exception.Response.StatusCode.value__ "Exception occurred when calling New-BetaSIMIntegration"
    Write-Host $_.ErrorDetails
}

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delete-sim-integration

Get the details of a SIM integration. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

Parameters

Param Type	Name	Data Type	Required	Description
Path	Id	String	True	The id of the integration to delete.

Return type

(empty response body)

Responses

Code	Description	Data Type
200	No content response
400	Client Error - Returned if the request body is invalid.	ErrorResponseDto
401	Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.	ListAccessModelMetadataAttribute401Response
403	Forbidden - Returned if the user you are running as, doesn't have access to this end-point.	ErrorResponseDto
404	Not Found - returned if the request URL refers to a resource or object that does not exist	ErrorResponseDto
429	Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.	ListAccessModelMetadataAttribute429Response
500	Internal Server Error - Returned if there is an unexpected error.	ErrorResponseDto

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example

$Id = "12345" # String | The id of the integration to delete.

# Delete a SIM integration

try {
    Remove-BetaSIMIntegration -BetaId $Id 
    
    # Below is a request that includes all optional parameters
    # Remove-BetaSIMIntegration -BetaId $Id  
} catch {
    Write-Host $_.Exception.Response.StatusCode.value__ "Exception occurred when calling Remove-BetaSIMIntegration"
    Write-Host $_.ErrorDetails
}

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get-sim-integration

Get the details of a SIM integration. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

Parameters

Param Type	Name	Data Type	Required	Description
Path	Id	String	True	The id of the integration.

Return type

ServiceDeskIntegrationDto

Responses

Code	Description	Data Type
200	The DTO containing the details of the SIM integration	ServiceDeskIntegrationDto
400	Client Error - Returned if the request body is invalid.	ErrorResponseDto
401	Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.	ListAccessModelMetadataAttribute401Response
403	Forbidden - Returned if the user you are running as, doesn't have access to this end-point.	ErrorResponseDto
404	Not Found - returned if the request URL refers to a resource or object that does not exist	ErrorResponseDto
429	Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.	ListAccessModelMetadataAttribute429Response
500	Internal Server Error - Returned if there is an unexpected error.	ErrorResponseDto

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example

$Id = "12345" # String | The id of the integration.

# Get a SIM integration details.

try {
    Get-BetaSIMIntegration -BetaId $Id 
    
    # Below is a request that includes all optional parameters
    # Get-BetaSIMIntegration -BetaId $Id  
} catch {
    Write-Host $_.Exception.Response.StatusCode.value__ "Exception occurred when calling Get-BetaSIMIntegration"
    Write-Host $_.ErrorDetails
}

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get-sim-integrations

List the existing SIM integrations. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

Parameters

Param Type	Name	Data Type	Required	Description

Return type

ServiceDeskIntegrationDto

Responses

Code	Description	Data Type
200	The DTO containing the details of the SIM integration	ServiceDeskIntegrationDto
400	Client Error - Returned if the request body is invalid.	ErrorResponseDto
401	Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.	ListAccessModelMetadataAttribute401Response
403	Forbidden - Returned if the user you are running as, doesn't have access to this end-point.	ErrorResponseDto
404	Not Found - returned if the request URL refers to a resource or object that does not exist	ErrorResponseDto
429	Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.	ListAccessModelMetadataAttribute429Response
500	Internal Server Error - Returned if there is an unexpected error.	ErrorResponseDto

HTTP request headers

Content-Type: Not defined
Accept: application/json

Example


# List the existing SIM integrations.

try {
    Get-BetaSIMIntegrations
    
    # Below is a request that includes all optional parameters
    # Get-BetaSIMIntegrations  
} catch {
    Write-Host $_.Exception.Response.StatusCode.value__ "Exception occurred when calling Get-BetaSIMIntegrations"
    Write-Host $_.ErrorDetails
}

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patch-before-provisioning-rule

Patch a SIM beforeProvisioningRule attribute given a JsonPatch object. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

Parameters

Param Type	Name	Data Type	Required	Description
Path	Id	String	True	SIM integration id
Body	JsonPatch	JsonPatch	True	The JsonPatch object that describes the changes of SIM beforeProvisioningRule.

Return type

ServiceDeskIntegrationDto

Responses

Code	Description	Data Type
200	The updated DTO containing the details of the SIM integration.	ServiceDeskIntegrationDto
400	Client Error - Returned if the request body is invalid.	ErrorResponseDto
401	Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.	ListAccessModelMetadataAttribute401Response
403	Forbidden - Returned if the user you are running as, doesn't have access to this end-point.	ErrorResponseDto
404	Not Found - returned if the request URL refers to a resource or object that does not exist	ErrorResponseDto
429	Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.	ListAccessModelMetadataAttribute429Response
500	Internal Server Error - Returned if there is an unexpected error.	ErrorResponseDto

HTTP request headers

Content-Type: application/json-patch+json
Accept: application/json

Example

$Id = "12345" # String | SIM integration id
$JsonPatch = @""[\n  {\n\t  \"op\": \"replace\",\n\t  \"path\": \"/description\",\n\t  \"value\": \"A new description\"\n  }\n]""@

# Patch a SIM beforeProvisioningRule attribute.

try {
    $Result = ConvertFrom-JsonToJsonPatch -Json $JsonPatch
    Update-BetaBeforeProvisioningRule -BetaId $Id  -BetaJsonPatch $Result
    
    # Below is a request that includes all optional parameters
    # Update-BetaBeforeProvisioningRule -BetaId $Id -BetaJsonPatch $JsonPatch  
} catch {
    Write-Host $_.Exception.Response.StatusCode.value__ "Exception occurred when calling Update-BetaBeforeProvisioningRule"
    Write-Host $_.ErrorDetails
}

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patch-sim-attributes

Patch a SIM attribute given a JsonPatch object. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

Parameters

Param Type	Name	Data Type	Required	Description
Path	Id	String	True	SIM integration id
Body	JsonPatch	JsonPatch	True	The JsonPatch object that describes the changes of SIM

Return type

ServiceDeskIntegrationDto

Responses

Code	Description	Data Type
200	The updated DTO containing the details of the SIM integration.	ServiceDeskIntegrationDto
400	Client Error - Returned if the request body is invalid.	ErrorResponseDto
401	Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.	ListAccessModelMetadataAttribute401Response
403	Forbidden - Returned if the user you are running as, doesn't have access to this end-point.	ErrorResponseDto
404	Not Found - returned if the request URL refers to a resource or object that does not exist	ErrorResponseDto
429	Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.	ListAccessModelMetadataAttribute429Response
500	Internal Server Error - Returned if there is an unexpected error.	ErrorResponseDto

HTTP request headers

Content-Type: application/json-patch+json
Accept: application/json

Example

$Id = "12345" # String | SIM integration id
$JsonPatch = @""[\n  {\n\t  \"op\": \"replace\",\n\t  \"path\": \"/description\",\n\t  \"value\": \"A new description\"\n  }\n]""@

# Patch a SIM attribute.

try {
    $Result = ConvertFrom-JsonToJsonPatch -Json $JsonPatch
    Update-BetaSIMAttributes -BetaId $Id  -BetaJsonPatch $Result
    
    # Below is a request that includes all optional parameters
    # Update-BetaSIMAttributes -BetaId $Id -BetaJsonPatch $JsonPatch  
} catch {
    Write-Host $_.Exception.Response.StatusCode.value__ "Exception occurred when calling Update-BetaSIMAttributes"
    Write-Host $_.ErrorDetails
}

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put-sim-integration

Update an existing SIM integration. A token with Org Admin or Service Desk Admin authority is required to access this endpoint.

Parameters

Param Type	Name	Data Type	Required	Description
Path	Id	String	True	The id of the integration.
Body	SimIntegrationDetails	SimIntegrationDetails	True	The full DTO of the integration containing the updated model

Return type

ServiceDeskIntegrationDto

Responses

Code	Description	Data Type
200	details of the updated integration	ServiceDeskIntegrationDto
400	Client Error - Returned if the request body is invalid.	ErrorResponseDto
401	Unauthorized - Returned if there is no authorization header, or if the JWT token is expired.	ListAccessModelMetadataAttribute401Response
403	Forbidden - Returned if the user you are running as, doesn't have access to this end-point.	ErrorResponseDto
404	Not Found - returned if the request URL refers to a resource or object that does not exist	ErrorResponseDto
429	Too Many Requests - Returned in response to too many requests in a given period of time - rate limited. The Retry-After header in the response includes how long to wait before trying again.	ListAccessModelMetadataAttribute429Response
500	Internal Server Error - Returned if there is an unexpected error.	ErrorResponseDto

HTTP request headers

Content-Type: application/json
Accept: application/json

Example

$Id = "12345" # String | The id of the integration.
$SimIntegrationDetails = @"{
  "cluster" : "xyzzy999",
  "statusMap" : "{closed_cancelled=Failed, closed_complete=Committed, closed_incomplete=Failed, closed_rejected=Failed, in_process=Queued, requested=Queued}",
  "request" : "{description=SailPoint Access Request,, req_description=The Service Request created by SailPoint ServiceNow Service Integration Module (SIM).,, req_short_description=SailPoint New Access Request Created from IdentityNow,, short_description=SailPoint Access Request $!plan.arguments.identityRequestId}",
  "sources" : [ "2c9180835d191a86015d28455b4a2329", "2c5680835d191a85765d28455b4a9823" ],
  "created" : "2023-01-03T21:16:22.432Z",
  "name" : "aName",
  "modified" : "2023-01-03T21:16:22.432Z",
  "description" : "Integration description",
  "attributes" : "{\"uid\":\"Walter White\",\"firstname\":\"walter\",\"cloudStatus\":\"UNREGISTERED\",\"displayName\":\"Walter White\",\"identificationNumber\":\"942\",\"lastSyncDate\":1470348809380,\"email\":\"walter@gmail.com\",\"lastname\":\"white\"}",
  "id" : "id12345",
  "type" : "ServiceNow Service Desk",
  "beforeProvisioningRule" : {
    "name" : "Example Rule",
    "id" : "2c918085708c274401708c2a8a760001",
    "type" : "IDENTITY"
  }
}"@

# Update an existing SIM integration

try {
    $Result = ConvertFrom-JsonToSimIntegrationDetails -Json $SimIntegrationDetails
    Send-BetaSIMIntegration -BetaId $Id  -BetaSimIntegrationDetails $Result
    
    # Below is a request that includes all optional parameters
    # Send-BetaSIMIntegration -BetaId $Id -BetaSimIntegrationDetails $SimIntegrationDetails  
} catch {
    Write-Host $_.Exception.Response.StatusCode.value__ "Exception occurred when calling Send-BetaSIMIntegration"
    Write-Host $_.ErrorDetails
}

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SIMIntegrations

create-sim-integration

Parameters

Return type

Responses

HTTP request headers

Example

delete-sim-integration

Parameters

Return type

Responses

HTTP request headers

Example

get-sim-integration

Parameters

Return type

Responses

HTTP request headers

Example

get-sim-integrations

Parameters

Return type

Responses

HTTP request headers

Example

patch-before-provisioning-rule

Parameters

Return type

Responses

HTTP request headers

Example

patch-sim-attributes

Parameters

Return type

Responses

HTTP request headers

Example

put-sim-integration

Parameters

Return type

Responses

HTTP request headers

Example

19 KiB

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