developer.sailpoint.com/docs/tools/sdk/python/Reference/V2025/Models/ServiceDeskIntegrationDto.md

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id	title	pagination_label	sidebar_label	sidebar_class_name	keywords	slug	tags
v2025-service-desk-integration-dto	ServiceDeskIntegrationDto	ServiceDeskIntegrationDto	ServiceDeskIntegrationDto	pythonsdk	python Python sdk ServiceDeskIntegrationDto V2025ServiceDeskIntegrationDto	/tools/sdk/python/v2025/models/service-desk-integration-dto	SDK Software Development Kit ServiceDeskIntegrationDto V2025ServiceDeskIntegrationDto

ServiceDeskIntegrationDto

Properties

Name	Type	Description	Notes
id	str	Unique identifier for the Service Desk integration	[optional]
name	str	Service Desk integration's name. The name must be unique.	[required]
created	datetime	The date and time the Service Desk integration was created	[optional]
modified	datetime	The date and time the Service Desk integration was last modified	[optional]
description	str	Service Desk integration's description.	[required]
type	str	Service Desk integration types: - ServiceNowSDIM - ServiceNow	[required][default to 'ServiceNowSDIM']
owner_ref	OwnerDto		[optional]
cluster_ref	SourceClusterDto		[optional]
cluster	str	Cluster ID for the Service Desk integration (replaced by clusterRef, retained for backward compatibility).	[optional]
managed_sources	[]str	Source IDs for the Service Desk integration (replaced by provisioningConfig.managedSResourceRefs, but retained here for backward compatibility).	[optional]
provisioning_config	ProvisioningConfig		[optional]
attributes	map[string]object	Service Desk integration's attributes. Validation constraints enforced by the implementation.	[required]
before_provisioning_rule	BeforeProvisioningRuleDto		[optional]
}

Example

from sailpoint.v2025.models.service_desk_integration_dto import ServiceDeskIntegrationDto

service_desk_integration_dto = ServiceDeskIntegrationDto(
id='62945a496ef440189b1f03e3623411c8',
name='Service Desk Integration Name',
created='2024-01-17T18:45:25.994Z',
modified='2024-02-18T18:45:25.994Z',
description='A very nice Service Desk integration',
type='ServiceNowSDIM',
owner_ref=sailpoint.v2025.models.owner_dto.OwnerDto(
                    type = 'IDENTITY', 
                    id = '2c9180a46faadee4016fb4e018c20639', 
                    name = 'Support', ),
cluster_ref=sailpoint.v2025.models.source_cluster_dto.SourceClusterDto(
                    type = 'CLUSTER', 
                    id = '2c9180847a7fccdd017aa5896f9f4f6f', 
                    name = 'Training VA', ),
cluster='xyzzy999',
managed_sources=[2c9180835d191a86015d28455b4a2329, 2c5680835d191a85765d28455b4a9823],
provisioning_config=sailpoint.v2025.models.provisioning_config.ProvisioningConfig(
                    universal_manager = True, 
                    managed_resource_refs = [{type=SOURCE, id=2c9180855d191c59015d291ceb051111, name=My Source 1}, {type=SOURCE, id=2c9180855d191c59015d291ceb052222, name=My Source 2}], 
                    plan_initializer_script = sailpoint.v2025.models.provisioning_config_plan_initializer_script.ProvisioningConfig_planInitializerScript(
                        source = '<?xml version='1.0' encoding='UTF-8'?>\r\n<!DOCTYPE Rule PUBLIC \"sailpoint.dtd\" \"sailpoint.dtd\">\r\n<Rule name=\"Example Rule\" type=\"BeforeProvisioning\">\r\n  <Description>Before Provisioning Rule which changes disables and enables to a modify.</Description>\r\n  <Source><![CDATA[\r\nimport sailpoint.object.*;\r\nimport sailpoint.object.ProvisioningPlan.AccountRequest;\r\nimport sailpoint.object.ProvisioningPlan.AccountRequest.Operation;\r\nimport sailpoint.object.ProvisioningPlan.AttributeRequest;\r\nimport sailpoint.object.ProvisioningPlan;\r\nimport sailpoint.object.ProvisioningPlan.Operation;\r\n\r\nfor ( AccountRequest accountRequest : plan.getAccountRequests() ) {\r\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Disable ) ) {\r\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\r\n  }\r\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Enable ) ) {\r\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\r\n  }\r\n}\r\n\r\n  ]]></Source>
', ), 
                    no_provisioning_requests = True, 
                    provisioning_request_expiration = 7, ),
attributes={property=value, key=value},
before_provisioning_rule=sailpoint.v2025.models.before_provisioning_rule_dto.BeforeProvisioningRuleDto(
                    type = 'RULE', 
                    id = '048eb3d55c5a4758bd07dccb87741c78', 
                    name = 'Before Provisioning Airtable Rule', )
)

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