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developer.sailpoint.com/docs/tools/sdk/go/Reference/Beta/Methods/ServiceDeskIntegrationAPI.md
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id, title, pagination_label, sidebar_label, sidebar_class_name, keywords, slug, tags
id title pagination_label sidebar_label sidebar_class_name keywords slug tags
beta-service-desk-integration ServiceDeskIntegration ServiceDeskIntegration ServiceDeskIntegration gosdk
go
Golang
sdk
ServiceDeskIntegration
BetaServiceDeskIntegration
/tools/sdk/go/beta/methods/service-desk-integration
SDK
Software Development Kit
ServiceDeskIntegration
BetaServiceDeskIntegration

ServiceDeskIntegrationAPI

Use this API to build an integration between Identity Security Cloud and a service desk ITSM (IT service management) solution. Once an administrator builds this integration between Identity Security Cloud and a service desk, users can use Identity Security Cloud to raise and track tickets that are synchronized between Identity Security Cloud and the service desk.

In Identity Security Cloud, administrators can create a service desk integration (sometimes also called an SDIM, or Service Desk Integration Module) by going to Admin > Connections > Service Desk and selecting 'Create.'

To create a Generic Service Desk integration, for example, administrators must provide the required information on the General Settings page, the Connectivity and Authentication information, Ticket Creation information, Status Mapping information, and Requester Source information on the Configure page. Refer to Integrating SailPoint with Generic Service Desk for more information about the process of setting up a Generic Service Desk in Identity Security Cloud.

Administrators can create various service desk integrations, all with their own nuances. The following service desk integrations are available:

All URIs are relative to https://sailpoint.api.identitynow.com/beta

Method HTTP request Description
create-service-desk-integration Post /service-desk-integrations Create new service desk integration
delete-service-desk-integration Delete /service-desk-integrations/{id} Delete a service desk integration
get-service-desk-integration Get /service-desk-integrations/{id} Get a service desk integration
get-service-desk-integration-list Get /service-desk-integrations List existing service desk integrations
get-service-desk-integration-template Get /service-desk-integrations/templates/{scriptName} Service desk integration template by scriptname
get-service-desk-integration-types Get /service-desk-integrations/types List service desk integration types
get-status-check-details Get /service-desk-integrations/status-check-configuration Get the time check configuration
patch-service-desk-integration Patch /service-desk-integrations/{id} Patch a service desk integration
put-service-desk-integration Put /service-desk-integrations/{id} Update a service desk integration
update-status-check-details Put /service-desk-integrations/status-check-configuration Update the time check configuration

create-service-desk-integration

Create new service desk integration Create a new Service Desk integration.

API Spec

Path Parameters

Other Parameters

Other parameters are passed through a pointer to a apiCreateServiceDeskIntegrationRequest struct via the builder pattern

Name Type Description Notes
serviceDeskIntegrationDto ServiceDeskIntegrationDto The specifics of a new integration to create

Return type

ServiceDeskIntegrationDto

HTTP request headers

  • Content-Type: application/json
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  "encoding/json"
    beta "github.com/sailpoint-oss/golang-sdk/v2/api_beta"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    servicedeskintegrationdto := []byte(`{
          "ownerRef" : "",
          "cluster" : "xyzzy999",
          "managedSources" : [ "2c9180835d191a86015d28455b4a2329", "2c5680835d191a85765d28455b4a9823" ],
          "provisioningConfig" : {
            "managedResourceRefs" : [ {
              "type" : "SOURCE",
              "id" : "2c9180855d191c59015d291ceb051111",
              "name" : "My Source 1"
            }, {
              "type" : "SOURCE",
              "id" : "2c9180855d191c59015d291ceb052222",
              "name" : "My Source 2"
            } ],
            "provisioningRequestExpiration" : 7,
            "noProvisioningRequests" : true,
            "universalManager" : true,
            "planInitializerScript" : {
              "source" : "<?xml version='1.0' encoding='UTF-8'?>\\r\\n<!DOCTYPE Rule PUBLIC \\\"sailpoint.dtd\\\" \\\"sailpoint.dtd\\\">\\r\\n<Rule name=\\\"Example Rule\\\" type=\\\"BeforeProvisioning\\\">\\r\\n  <Description>Before Provisioning Rule which changes disables and enables to a modify.</Description>\\r\\n  <Source><![CDATA[\\r\\nimport sailpoint.object.*;\\r\\nimport sailpoint.object.ProvisioningPlan.AccountRequest;\\r\\nimport sailpoint.object.ProvisioningPlan.AccountRequest.Operation;\\r\\nimport sailpoint.object.ProvisioningPlan.AttributeRequest;\\r\\nimport sailpoint.object.ProvisioningPlan;\\r\\nimport sailpoint.object.ProvisioningPlan.Operation;\\r\\n\\r\\nfor ( AccountRequest accountRequest : plan.getAccountRequests() ) {\\r\\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Disable ) ) {\\r\\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\\r\\n  }\\r\\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Enable ) ) {\\r\\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\\r\\n  }\\r\\n}\\r\\n\\r\\n  ]]></Source>\n"
            }
          },
          "name" : "Service Desk Integration Name",
          "description" : "A very nice Service Desk integration",
          "attributes" : {
            "property" : "value",
            "key" : "value"
          },
          "clusterRef" : "",
          "type" : "ServiceNowSDIM",
          "beforeProvisioningRule" : ""
        }`) // ServiceDeskIntegrationDto | The specifics of a new integration to create

    var serviceDeskIntegrationDto beta.ServiceDeskIntegrationDto
    if err := json.Unmarshal(servicedeskintegrationdto, &serviceDeskIntegrationDto); err != nil {
      fmt.Println("Error:", err)
      return
    }
    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.CreateServiceDeskIntegration(context.Background()).ServiceDeskIntegrationDto(serviceDeskIntegrationDto).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.CreateServiceDeskIntegration(context.Background()).ServiceDeskIntegrationDto(serviceDeskIntegrationDto).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.CreateServiceDeskIntegration``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `CreateServiceDeskIntegration`: ServiceDeskIntegrationDto
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.CreateServiceDeskIntegration`: %v\n", resp)
}

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delete-service-desk-integration

Delete a service desk integration Delete an existing Service Desk integration by ID.

API Spec

Path Parameters

Name Type Description Notes
ctx context.Context context for authentication, logging, cancellation, deadlines, tracing, etc.
id string ID of Service Desk integration to delete

Other Parameters

Other parameters are passed through a pointer to a apiDeleteServiceDeskIntegrationRequest struct via the builder pattern

Name Type Description Notes

Return type

(empty response body)

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `anId` // string | ID of Service Desk integration to delete # string | ID of Service Desk integration to delete

    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    r, err := apiClient.Beta.ServiceDeskIntegrationAPI.DeleteServiceDeskIntegration(context.Background(), id).Execute()
	  //r, err := apiClient.Beta.ServiceDeskIntegrationAPI.DeleteServiceDeskIntegration(context.Background(), id).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.DeleteServiceDeskIntegration``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    
}

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get-service-desk-integration

Get a service desk integration Get an existing Service Desk integration by ID.

API Spec

Path Parameters

Name Type Description Notes
ctx context.Context context for authentication, logging, cancellation, deadlines, tracing, etc.
id string ID of the Service Desk integration to get

Other Parameters

Other parameters are passed through a pointer to a apiGetServiceDeskIntegrationRequest struct via the builder pattern

Name Type Description Notes

Return type

ServiceDeskIntegrationDto

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `anId` // string | ID of the Service Desk integration to get # string | ID of the Service Desk integration to get

    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetServiceDeskIntegration(context.Background(), id).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetServiceDeskIntegration(context.Background(), id).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetServiceDeskIntegration``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `GetServiceDeskIntegration`: ServiceDeskIntegrationDto
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetServiceDeskIntegration`: %v\n", resp)
}

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get-service-desk-integration-list

List existing service desk integrations Get a list of Service Desk integration objects.

API Spec

Path Parameters

Other Parameters

Other parameters are passed through a pointer to a apiGetServiceDeskIntegrationListRequest struct via the builder pattern

Name Type Description Notes
offset int32 Offset into the full result set. Usually specified with limit to paginate through the results. See V3 API Standard Collection Parameters for more information. [default to 0]
limit int32 Max number of results to return. See V3 API Standard Collection Parameters for more information. [default to 250]
sorters string Sort results using the standard syntax described in V3 API Standard Collection Parameters Sorting is supported for the following fields: name
filters string Filter results using the standard syntax described in V3 API Standard Collection Parameters Filtering is supported for the following fields and operators: id: eq, in name: eq type: eq, in cluster: eq, in
count bool If true it will populate the X-Total-Count response header with the number of results that would be returned if limit and offset were ignored. Since requesting a total count can have a performance impact, it is recommended not to send count=true if that value will not be used. See V3 API Standard Collection Parameters for more information. [default to false]

Return type

[]ServiceDeskIntegrationDto

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    offset := 0 // int32 | Offset into the full result set. Usually specified with *limit* to paginate through the results. See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to 0) # int32 | Offset into the full result set. Usually specified with *limit* to paginate through the results. See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to 0)
    limit := 250 // int32 | Max number of results to return. See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to 250) # int32 | Max number of results to return. See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to 250)
    sorters := `name` // string | Sort results using the standard syntax described in [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters#sorting-results)  Sorting is supported for the following fields: **name** (optional) # string | Sort results using the standard syntax described in [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters#sorting-results)  Sorting is supported for the following fields: **name** (optional)
    filters := `id eq 2c91808b6ef1d43e016efba0ce470904` // string | Filter results using the standard syntax described in [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters#filtering-results)  Filtering is supported for the following fields and operators:  **id**: *eq, in*  **name**: *eq*  **type**: *eq, in*  **cluster**: *eq, in* (optional) # string | Filter results using the standard syntax described in [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters#filtering-results)  Filtering is supported for the following fields and operators:  **id**: *eq, in*  **name**: *eq*  **type**: *eq, in*  **cluster**: *eq, in* (optional)
    count := true // bool | If *true* it will populate the *X-Total-Count* response header with the number of results that would be returned if *limit* and *offset* were ignored.  Since requesting a total count can have a performance impact, it is recommended not to send **count=true** if that value will not be used.  See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to false) # bool | If *true* it will populate the *X-Total-Count* response header with the number of results that would be returned if *limit* and *offset* were ignored.  Since requesting a total count can have a performance impact, it is recommended not to send **count=true** if that value will not be used.  See [V3 API Standard Collection Parameters](https://developer.sailpoint.com/idn/api/standard-collection-parameters) for more information. (optional) (default to false)

    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationList(context.Background()).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationList(context.Background()).Offset(offset).Limit(limit).Sorters(sorters).Filters(filters).Count(count).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationList``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `GetServiceDeskIntegrationList`: []ServiceDeskIntegrationDto
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationList`: %v\n", resp)
}

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get-service-desk-integration-template

Service desk integration template by scriptname This API endpoint returns an existing Service Desk integration template by scriptName.

API Spec

Path Parameters

Name Type Description Notes
ctx context.Context context for authentication, logging, cancellation, deadlines, tracing, etc.
scriptName string The scriptName value of the Service Desk integration template to get

Other Parameters

Other parameters are passed through a pointer to a apiGetServiceDeskIntegrationTemplateRequest struct via the builder pattern

Name Type Description Notes

Return type

ServiceDeskIntegrationTemplateDto

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    scriptName := `aScriptName` // string | The scriptName value of the Service Desk integration template to get # string | The scriptName value of the Service Desk integration template to get

    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTemplate(context.Background(), scriptName).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTemplate(context.Background(), scriptName).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTemplate``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `GetServiceDeskIntegrationTemplate`: ServiceDeskIntegrationTemplateDto
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTemplate`: %v\n", resp)
}

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get-service-desk-integration-types

List service desk integration types This API endpoint returns the current list of supported Service Desk integration types.

API Spec

Path Parameters

This endpoint does not need any parameter.

Other Parameters

Other parameters are passed through a pointer to a apiGetServiceDeskIntegrationTypesRequest struct via the builder pattern

Return type

[]ServiceDeskIntegrationTemplateType

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {

    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTypes(context.Background()).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTypes(context.Background()).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTypes``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `GetServiceDeskIntegrationTypes`: []ServiceDeskIntegrationTemplateType
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetServiceDeskIntegrationTypes`: %v\n", resp)
}

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get-status-check-details

Get the time check configuration Get the time check configuration of queued SDIM tickets.

API Spec

Path Parameters

This endpoint does not need any parameter.

Other Parameters

Other parameters are passed through a pointer to a apiGetStatusCheckDetailsRequest struct via the builder pattern

Return type

QueuedCheckConfigDetails

HTTP request headers

  • Content-Type: Not defined
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  
    
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {

    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetStatusCheckDetails(context.Background()).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.GetStatusCheckDetails(context.Background()).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.GetStatusCheckDetails``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `GetStatusCheckDetails`: QueuedCheckConfigDetails
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.GetStatusCheckDetails`: %v\n", resp)
}

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patch-service-desk-integration

Patch a service desk integration Update an existing Service Desk integration by ID with a PATCH request.

API Spec

Path Parameters

Name Type Description Notes
ctx context.Context context for authentication, logging, cancellation, deadlines, tracing, etc.
id string ID of the Service Desk integration to update

Other Parameters

Other parameters are passed through a pointer to a apiPatchServiceDeskIntegrationRequest struct via the builder pattern

Name Type Description Notes

jsonPatchOperation | []JsonPatchOperation | A list of SDIM update operations according to the JSON Patch standard. Only `replace` operations are accepted by this endpoint. A 403 Forbidden Error indicates that a PATCH operation was attempted that is not allowed. |

Return type

ServiceDeskIntegrationDto

HTTP request headers

  • Content-Type: application/json-patch+json
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  "encoding/json"
    beta "github.com/sailpoint-oss/golang-sdk/v2/api_beta"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `anId` // string | ID of the Service Desk integration to update # string | ID of the Service Desk integration to update
    jsonpatchoperation := []byte(``) // []JsonPatchOperation | A list of SDIM update operations according to the [JSON Patch](https://tools.ietf.org/html/rfc6902) standard.  Only `replace` operations are accepted by this endpoint.  A 403 Forbidden Error indicates that a PATCH operation was attempted that is not allowed. 

    var jsonPatchOperation []beta.JsonPatchOperation
    if err := json.Unmarshal(jsonpatchoperation, &jsonPatchOperation); err != nil {
      fmt.Println("Error:", err)
      return
    }
    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.PatchServiceDeskIntegration(context.Background(), id).JsonPatchOperation(jsonPatchOperation).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.PatchServiceDeskIntegration(context.Background(), id).JsonPatchOperation(jsonPatchOperation).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.PatchServiceDeskIntegration``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `PatchServiceDeskIntegration`: ServiceDeskIntegrationDto
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.PatchServiceDeskIntegration`: %v\n", resp)
}

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put-service-desk-integration

Update a service desk integration Update an existing Service Desk integration by ID.

API Spec

Path Parameters

Name Type Description Notes
ctx context.Context context for authentication, logging, cancellation, deadlines, tracing, etc.
id string ID of the Service Desk integration to update

Other Parameters

Other parameters are passed through a pointer to a apiPutServiceDeskIntegrationRequest struct via the builder pattern

Name Type Description Notes

serviceDeskIntegrationDto | ServiceDeskIntegrationDto | The specifics of the integration to update |

Return type

ServiceDeskIntegrationDto

HTTP request headers

  • Content-Type: application/json
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  "encoding/json"
    beta "github.com/sailpoint-oss/golang-sdk/v2/api_beta"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    id := `anId` // string | ID of the Service Desk integration to update # string | ID of the Service Desk integration to update
    servicedeskintegrationdto := []byte(`{
          "ownerRef" : "",
          "cluster" : "xyzzy999",
          "managedSources" : [ "2c9180835d191a86015d28455b4a2329", "2c5680835d191a85765d28455b4a9823" ],
          "provisioningConfig" : {
            "managedResourceRefs" : [ {
              "type" : "SOURCE",
              "id" : "2c9180855d191c59015d291ceb051111",
              "name" : "My Source 1"
            }, {
              "type" : "SOURCE",
              "id" : "2c9180855d191c59015d291ceb052222",
              "name" : "My Source 2"
            } ],
            "provisioningRequestExpiration" : 7,
            "noProvisioningRequests" : true,
            "universalManager" : true,
            "planInitializerScript" : {
              "source" : "<?xml version='1.0' encoding='UTF-8'?>\\r\\n<!DOCTYPE Rule PUBLIC \\\"sailpoint.dtd\\\" \\\"sailpoint.dtd\\\">\\r\\n<Rule name=\\\"Example Rule\\\" type=\\\"BeforeProvisioning\\\">\\r\\n  <Description>Before Provisioning Rule which changes disables and enables to a modify.</Description>\\r\\n  <Source><![CDATA[\\r\\nimport sailpoint.object.*;\\r\\nimport sailpoint.object.ProvisioningPlan.AccountRequest;\\r\\nimport sailpoint.object.ProvisioningPlan.AccountRequest.Operation;\\r\\nimport sailpoint.object.ProvisioningPlan.AttributeRequest;\\r\\nimport sailpoint.object.ProvisioningPlan;\\r\\nimport sailpoint.object.ProvisioningPlan.Operation;\\r\\n\\r\\nfor ( AccountRequest accountRequest : plan.getAccountRequests() ) {\\r\\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Disable ) ) {\\r\\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\\r\\n  }\\r\\n  if ( accountRequest.getOp().equals( ProvisioningPlan.ObjectOperation.Enable ) ) {\\r\\n    accountRequest.setOp( ProvisioningPlan.ObjectOperation.Modify );\\r\\n  }\\r\\n}\\r\\n\\r\\n  ]]></Source>\n"
            }
          },
          "name" : "Service Desk Integration Name",
          "description" : "A very nice Service Desk integration",
          "attributes" : {
            "property" : "value",
            "key" : "value"
          },
          "clusterRef" : "",
          "type" : "ServiceNowSDIM",
          "beforeProvisioningRule" : ""
        }`) // ServiceDeskIntegrationDto | The specifics of the integration to update

    var serviceDeskIntegrationDto beta.ServiceDeskIntegrationDto
    if err := json.Unmarshal(servicedeskintegrationdto, &serviceDeskIntegrationDto); err != nil {
      fmt.Println("Error:", err)
      return
    }
    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.PutServiceDeskIntegration(context.Background(), id).ServiceDeskIntegrationDto(serviceDeskIntegrationDto).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.PutServiceDeskIntegration(context.Background(), id).ServiceDeskIntegrationDto(serviceDeskIntegrationDto).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.PutServiceDeskIntegration``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `PutServiceDeskIntegration`: ServiceDeskIntegrationDto
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.PutServiceDeskIntegration`: %v\n", resp)
}

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update-status-check-details

Update the time check configuration Update the time check configuration of queued SDIM tickets.

API Spec

Path Parameters

Other Parameters

Other parameters are passed through a pointer to a apiUpdateStatusCheckDetailsRequest struct via the builder pattern

Name Type Description Notes
queuedCheckConfigDetails QueuedCheckConfigDetails The modified time check configuration

Return type

QueuedCheckConfigDetails

HTTP request headers

  • Content-Type: application/json
  • Accept: application/json

Example

package main

import (
	"context"
	"fmt"
	"os"
  "encoding/json"
    beta "github.com/sailpoint-oss/golang-sdk/v2/api_beta"
	sailpoint "github.com/sailpoint-oss/golang-sdk/v2"
)

func main() {
    queuedcheckconfigdetails := []byte(`{
          "provisioningStatusCheckIntervalMinutes" : "30",
          "provisioningMaxStatusCheckDays" : "2"
        }`) // QueuedCheckConfigDetails | The modified time check configuration

    var queuedCheckConfigDetails beta.QueuedCheckConfigDetails
    if err := json.Unmarshal(queuedcheckconfigdetails, &queuedCheckConfigDetails); err != nil {
      fmt.Println("Error:", err)
      return
    }
    

    configuration := sailpoint.NewDefaultConfiguration()
    apiClient := sailpoint.NewAPIClient(configuration)
    resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.UpdateStatusCheckDetails(context.Background()).QueuedCheckConfigDetails(queuedCheckConfigDetails).Execute()
	  //resp, r, err := apiClient.Beta.ServiceDeskIntegrationAPI.UpdateStatusCheckDetails(context.Background()).QueuedCheckConfigDetails(queuedCheckConfigDetails).Execute()
    if err != nil {
	    fmt.Fprintf(os.Stderr, "Error when calling `ServiceDeskIntegrationAPI.UpdateStatusCheckDetails``: %v\n", err)
	    fmt.Fprintf(os.Stderr, "Full HTTP response: %v\n", r)
    }
    // response from `UpdateStatusCheckDetails`: QueuedCheckConfigDetails
    fmt.Fprintf(os.Stdout, "Response from `ServiceDeskIntegrationAPI.UpdateStatusCheckDetails`: %v\n", resp)
}

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